Pre-Opening Services
- Assist in recruiting, evaluating and training of spa management staff
- Provide support to spa management for hiring qualified professionals and line staff
- Guide and organize spa technical training in collaboration with the spa director
- Provide on-site standards and hospitality training for management, professional and line staff
- Conduct on-site assistance and support for pre-opening operating systems and move-in
- On-site opening support and follow-up
Management Consulting for Improvement
of Existing Spa Businesses
Custom tailored support and solutions for each spa’s unique needs and the property’s operational style:
- Spa Operations Systems review, improvement and support for more efficient spa procedures and budgetary control
- Spa Management support and direction for management performance at a higher level
- Spa Profitability review and guidance for business improvement decisions
- Service Levels audit and improvement of service standards
- Professional Recruitment assistance
- Interim Support for spas in transition
