Design and Planning
- Develop and guide detailed pre-opening operations critical path
- Develop program design
- Provide design team assistance for facility planning
- Provide ongoing review and critique of architectural and design drawings
- Provide input on scope of facilities and space requirements
- Suggest mechanical, electrical and plumbing specs
- Suggest interior finishes and millwork specifications
- Recommend and source spa-specific furniture, fixtures, equipment and supplies
- Recommend appropriate spa software
- Guide and assist the selection of spa product lines for treatments, backbar, locker room amenities and retail
- Guide and assist development of private label product as retail if appropriate
Operational Planning and Development
- Assist the spa director with development of a detailed first year operating budget
- Develop detailed standard operating procedures, job descriptions and staff training manuals
- Create, guide and collaborate on the design of spa brochures and spa menus
- Assist with the development of opening events
- Provide input for marketing and PR programs